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Turn Your Extra Diabetic Supplies Into Cash Fast

Fast, safe, and reliable service with BetterLife Health Solutions LLC.

FAQ

Frequently Asked Questions.

Have questions? You’re not alone.

We know selling diabetic supplies can feel confusing at first, so we created this FAQ to make everything simple, clear, and stress‑free. Here you’ll find quick answers to the questions people ask most, from what items we accept to how payments work. Our goal is to help you feel confident, informed, and supported every step of the way. If you ever need more help, just send us a message, we’re always here to guide you.

What items do you buy?

We buy sealed, unexpired diabetic supplies, including:

Some CGM supplies (depending on brand and condition) If you’re unsure, just text us a photo and we’ll confirm..

Test strips

Lancets

Glucose meters

Pen needles

Do the test strips need to be unexpired?

Yes. We only buy unexpired supplies.

The longer the expiration date, the higher the payout. But we may also take expired boxes.

Do the boxes need to be sealed?

Yes. All boxes must be:

• Factory sealed

• Unopened

• In good condition (no tears, water damage, or heavy dents).

When do I get paid?

If you shipped your products to us, we’ll send your payment after your package is received and checked in. We usually pay the same day it arrives, but please allow up to two business days during busy times.

We process shipments Monday–Saturday.

Packages delivered on Sundays, holidays, or late in the day are handled the next business day. Since we receive many shipments daily, occasional delays of an extra day may happen, but we always work hard to pay you as quickly as possible. If there’s an issue with your shipment (damaged items, unexpected products, etc.), we’ll contact you first before sending payment.

For local customers, we offer instant cash payment at pickup.

How do I get paid?

Currently we offer

Zelle, Cash App, Chime, PayPal, Venmo, Apple Pay and Check by Mail.

If you are local and can bring us your products directly then we can pay you cash in hand. If you need to be paid through another method of payment, then please let us know and we will see if we are able to accommodate.

How do I send my items?

You can choose:

• Free shipping — We provide a prepaid shipping label.

• Local pickup — If you’re within our service area, we can meet or pick up directly.

Is this legal?

Yes. It is legal to sell your own unused diabetic supplies as long as they are:

• Personally owned

• Unopened

• Unexpired

• Not obtained through government insurance (Medicare/Medicaid)

We follow strict compliance and documentation standards to ensure every transaction is handled responsibly.

What kinds of diabetic products do you buy?

We accept most types of retail and mail order test strips like

One Touch Ultra Blue

One Touch Verio

Accu-Chek Aviva Plus

Freestyle, Contour Next

and MUCH MUCH MORE!

Please reach out to us to find out if we can buy your specific products.

Do I need to send photos?

Yes, a quick photo helps us:

• Confirm the brand

• Check the expiration date

• Verify the condition

This ensures accurate pricing and faster processing.

Should I remove the labels on the boxes of diabetic test strips?

If your boxes have labels,

PLEASE DO NOT REMOVE LABELS as this can damage the boxes and reduce their value or even make them worthless. Please be assured that we will remove all labels upon receiving them.


If you want to protect your personal information then you can use a black marker to cover your information on the stickers, but please be careful not to get onto the actual boxes.


If you must remove the labels, then please make sure to remove them very carefully so as not to cause any damage to the boxes.

How much do you pay?

Pricing depends on:

• Brand

• Box count

• Expiration date

• Condition of the packaging Send us a photo of your items, and we’ll give you an exact quote.

How can I trust that you will send me the money?

We are in business to stay in business.

We know that most of our customers get diabetic supplies on a regular basis so we would like you to be satisfied with your experience selling your strips so that you will continue to sell us products for a very long time.

Visit our Page: Facebookhttps://www.facebook.com/betterlifehealthsolutions

Email us at: sales@betterlifehs.us

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